Refund / Exchange Policy

Refund/Exchange Policy
All sales are final. We do not offer refunds or exchanges on any of our products regardless of whether they have been used or not. Please choose carefully. If you have any questions about our products, please contact us by email at sales@wevapor.combefore placing an order.
Warranty Policy
Please read our FAQ page before assuming an item is defective, you may find your answer there. Our products may require maintenance or minor adjustments. This does not mean that the product is defective. 4-Day Warranty, DOA and Wrong Item Claims. Please contact our customer service team by email at sales@wevapor.com with a description of the problem along with your order number. Your order number can be found on the upper right corner of your receipt. If the issue cannot be resolved by email, we will send you instructions on how to send the item back for replacement along with a return authorization (RMA) number. Replacements are ONLY shipped after the defective item are shipped back to us. "Dead on Arrival" (DOA) and "Wrong Item" claims must be reported to us within 72 hours from the delivery time. "14-day Warranty" claims must be reported to us within 14 days from the delivery date. Your package must be postmarked within 5 days of receiving your return authorization (RMA) number. We will only replace defective items with working items of the same model. 
Shipping Costs
Customer assumes all costs in shipping items back to us, and we assume the cost in shipping replacements to the customer. Shipping cost incurred are non refundable. All replacement/repaired products are shipped USPS first class. We recommend using delivery confirmation/tracking when shipping packages to us.
14-Day Warranty
Please test all products for defects upon receiving your order; especially when ordering in bulk. Please notify us immediately if an item is DOA/defective. All Products (unless specifically stated otherwise), carry an implied, industry-standard 14-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. The 14-Day warranty begins on the day the product is delivered and not on the day it was put to use. Items not covered under our 14-day warranty: Clearomizers, e-Liquid and clearance items. Scratches and discoloration are considered normal wear and tear and is not covered by wevapor.com warranty.
Dead on Arrival (DOA)
Clearomizers, atomizers and Clearance items (excluding eLiquids) are only covered by our DOA warranty. DOA items must be reported to us within 72 hours of receiving them.
Order Cancellation Policy
Please submit any cancellation via email to sales@wevapor.com. Once the order has been shipped, we will not be able to cancel your order.
Compatibility
We do not guarantee that our parts and products are compatible with those of other manufacturers or suppliers.
×
×
Verated ID
Payment OPtions
Apple Pay
Payment Processing

WARNING: WeVapor e-liquid products contain chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm. Our products are not smoking cessation products and have not been tested as such. Our products are intended for use by adults of legal smoking and vaping age in their relevant jurisdiction (e.g., 18 or older in California), and not by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes or taking medicine for depression or asthma, or who otherwise may be sensitive to nicotine. Nicotine is addictive and habit forming, and it is toxic by inhalation, in contact with the skin, or if swallowed. Ingestion of the non-vaporized concentrated e-liquid ingredients can be poisonous. Keep away from children and pets. If ingested, immediately consult your doctor or vet. Our e-liquid products have not been evaluated by the Food and Drug Administration nor are they intended to treat, mitigate, prevent or cure any disease or condition.